Author: Pankaj Kumar

Pankaj Kumar is a senior professional holding 10+ years of experience in CRM, Email Deliverability & Marketing Analytics, Deliverability Onboarding, Implementation, Deliverability Automations He has worked with a broad range of clients to provide strategic, data-driven guidance to increase email delivery, subscriber engagement and revenue. He also helps marketers through this blogs in preparing strategies, data analytics, deliverability, and CRM with a passion for helping email marketers exceed subscriber expectations. You may connect with him on LinkedIn at https://www.linkedin.com/in/kumarpankaj793/

4.4.0 Email Bounce Error Reason Unknown Issue With Network Connection: Delayed Message The email message has not yet been delivered because of an unknown network connection problem between the email providers. How to fix? Contact the sender’s email or network support team as there was a network issue, possibly with the sender’s email server. This is typically something that needs help-desk support to resolve. 4.4.0 – Official definition from ITEF For the code that starts from 4.X.X A persistent transient failure is one in which the message as sent is valid, but persistence of some temporary condition has caused abandonment…

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4.3.4 Email Bounce Error Reason Message Is Too Large: Delayed Message The email message has not yet been delivered because the recipient’s email provider has a message size limit and the message is larger than what is allowed. How to fix? Check the body of the message for large amounts of text or for any large attachments. Try adjusting the text or reducing the size of attachments and resending. Otherwise, contact the sender’s email support team to see if they can help troubleshoot further. 4.3.4 – Official definition from ITEF For the code that starts from 4.X.X A persistent transient…

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4.3.3 Email Bounce Error Reason Message Features Not Supported By Receiving System: Delayed Message The email message has not yet been delivered because the message seems to contain features not supported by the receiving system. Typically, this occurs when systems have differing capabilities. How to fix? Contact the sender’s email system support team to investigate what feature of your email system may not be supported by the receiving system. This usually requires some level of support to fix. 4.3.3 – Official definition from ITEF For the code that starts from 4.X.X A persistent transient failure is one in which the…

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4.3.2 Email Bounce Error Reason Receiving Email System Not Operating: Delayed Message The email message has not yet been delivered because one or more of the recipients’ email systems is not accepting messages, possibly due to an unplanned shutdown, excessive load, or system maintenance. How to fix? Try sending the message again later or contact in other way. 4.3.2 – Official definition from ITEF For the code that starts from 4.X.X A persistent transient failure is one in which the message as sent is valid, but persistence of some temporary condition has caused abandonment or delay of attempts to send…

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4.3.1 Email Bounce Error Reason Email System Is Full: Delayed Message The email message has not yet been delivered because of an issue with the recipient’s email provider. How to fix? Wait a few minutes, double check the recipient’s email address and try sending the message again. If this error continues, consider contacting the recipient through an alternative email address or other means. 4.3.1 – Official definition from ITEF For the code that starts from 4.X.X A persistent transient failure is one in which the message as sent is valid, but persistence of some temporary condition has caused abandonment or…

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4.3.0 Email Bounce Error Reason Unknown Issue With The Receiving System: Delayed Message The email message has not yet been delivered because of an unknown problem with one or more of the recipients’ email systems. How to fix? Double check that the recipient’s email address is correct. Wait a few minutes, then try sending the message again or try contacting the recipient in other way. 4.3.0 – Official definition from ITEF For the code that starts from 4.X.X A persistent transient failure is one in which the message as sent is valid, but persistence of some temporary condition has caused…

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4.2.4 Email Bounce Error Reason Mailbox Has A Mailing List System Issue: Delayed Message The email message has not yet been delivered because the recipient’s email address, which is a mailing list, had trouble forwarding the email message the list members. How to fix? Check that the recipient’s email address is the correct address for the mailing list you wish to reach. If an error is found, correct it in contacts list or address book for next time. Contact the administrator of the mailing list for help. 4.2.4 – Official definition from ITEF For the code that starts from 4.X.X…

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4.2.3 Email Bounce Error Reason Message Is Too Long: Delayed Message The email message has not yet been delivered because it was longer than the recipient’s email address’s email system allows. How to fix? Try to divide the text and/or attachments into two or more separate emails. Check that the message contained only the intended text and attachments. Some systems count attachments as part of the message length. 4.2.3 – Official definition from ITEF For the code that starts from 4.X.X A persistent transient failure is one in which the message as sent is valid, but persistence of some temporary…

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4.2.2 Email Bounce Error Reason Mailbox Is Full: Delayed Message The email message has not yet been delivered because the recipient’s email inbox is full. How to fix? The sender’s email system will probably retry this message automatically and send updates. However, you may want to contact the recipient another way and ask them if they’re aware that their mail box is full. 4.2.2 – Official definition from ITEF For the code that starts from 4.X.X A persistent transient failure is one in which the message as sent is valid, but persistence of some temporary condition has caused abandonment or…

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4.2.1 Email Bounce Error Reason Mailbox Is Not Accepting New Messages: Delayed Message The email message has not yet been delivered because the recipient’s email inbox is currently not accepting new messages. How to fix? Try sending the message again in a few hours or a day later. 4.2.1 – Official definition from ITEF For the code that starts from 4.X.X A persistent transient failure is one in which the message as sent is valid, but persistence of some temporary condition has caused abandonment or delay of attempts to send the message. If this code accompanies a delivery failure report,…

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